Muztek Music Supply ("Muztek") processes personal information only to receive and handle A/S (warranty and repair) requests and customer inquiries.

Information we collect

Name, phone, email, place of purchase, product model and issue description (required); serial number, purchase date and attached photos/videos (optional); and server access logs.

Retention

A/S records are kept for 3 years after the request is completed, then deleted. You may request deletion at any time.

Processors and overseas transfer

Cloudflare, Inc. (USA) hosts the website and stores A/S data; Google LLC (USA) delivers and stores A/S notification emails (Google Workspace).

Your rights

You may request access, correction, deletion or suspension of processing by emailing the privacy officer below.

Privacy officer

Muztek Customer Care Team · contact@muztek.co.kr

Effective November 12, 2026.

BIGRIG For the Tone